aq9 App Privacy Policy
Privacy mistake is simple: people first see the app, then read the data; in the aq9 App what information you provide, why collected, and how long kept are stated.
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Quick summary: what data, why, how long
This summary is short, but important; users from Dhaka to various parts of Bangladesh read this first.
Cookies, device information, and account data purposes differ; see the table below at a glance for more than 10 types.
| Data types | Why collected | How long kept | Legal basis |
|---|---|---|---|
| Account name | Login identification | Until account active | Contract |
| Mobile number | OTP and security | 12 months after account closure | Consent |
| Email address | Notification | Until account expiry | Contract |
| Device model | App adaptation | 18 months | Legitimate interest |
| IP address | Fraud prevention | 90 days | Legitimate interest |
| Cookie identifier | Keep session active | 13 months | Consent |
| Preferred language | Interface shown | 12 months | Legitimate interest |
| Browser data | Compatibility check | 6 months | Legitimate interest |
| Transaction records | Support and audit | 7 years | Legal obligations |
| Support ticket | Issue resolution | 24 months | Contract |
| Promotion | Minimize unnecessary messages | Until consent withdrawal | Consent |
| Device notification token | Alerts sent | During session | Consent |
How data protection works in the aq9 App
There is no exaggeration here; security work happens in the background, so you don't notice it separately.
Data transmission uses encryption, and if abnormal login attempts are detected, the session is terminated.
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Encrypted connection
Data travels securely between your browser and the server -
Account security
Multiple aq9 Login attempts may trigger temporary verification -
Access restrictions
Only authorized teams view sensitive logs
If you have concerns about cookies
Cookies do not imply tracking; most cookies are for keeping sessions active and remembering preferences.
If you wish, you can delete cookies from the browser, but some settings will need to be re-entered, especially on mobile devices.
Many users in Bangladesh log in quickly after using bKash or Nagad; cookie sessions are useful because data typing isn't required repeatedly.
What are your rights
The most important part of the privacy policy is that you can view your information, correct it, and in some cases delete it.
Many users in Dhaka first update their profile, then, if needed, send requests to support.
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View information
Find out what data is stored -
Edit
Incorrect name or number can be changed -
Delete request
Data can be removed if there are no legal obstacles
Disabling promo messages is easy: open settings and change notification preferences
With whom data can be shared
Not all data is shared; third parties view it only for specific tasks
For example, payment verification, security, and technical support use limited data in Bangladesh; with bKash, Nagad, and Rocket-based verification only necessary transaction data is viewed
How to manage privacy settings
It's not hard; most settings can be fixed in four steps
1. Log in
First open aq9 Login and sign in to your account
2. View settings
Open privacy and notification sections from the profile
3. Change preferences
Cookies, messages, and sharing permissions set separately
4. Send request
If deletion or correction is needed, contact support
If you have questions, where to write
If you have specific questions, contact us directly; responses come quickly
Visit the aq9 Contact page to ask about privacy, cookies, or data protection, and for detailed account steps aq9 Login guide See
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